Shipping Policy

Where do we ship?

We ship everywhere in the world, excluding India, New Zealand and Brazil (due to import tax regulations / shipping costs). We are also currently not shipping to Ukraine, but this may change as the circumstances improve.

• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
• – Shipping will take 5~21 business days, depending on which shipping method you use, and where you are in the world. You can get the estimated shipping time on the checkout menu.
  – Shipping may take longer for some items.  
  – Tracking information may take 2-3 days to be available.
• Customs and Duties
• The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.